End-of-Year Mailing Information Center

Timeframe and Delivery

How long will it take to print and send my mailing?

Quick Answer

Give us a week if at all possible, but most mailings are sent within two business days.

Please Note

  • Response times exclude any time that we're waiting for a preview approval or for payment, since these are outside of our control.

  • If we start falling behind, we'll post status updates until we're back up to speed.

  • You can always use Live Chat or the contact form if you're ready to send us your mailing and want an estimate of when we will get to it.

The Details

If this year is like past years, we should continue to send the vast majority of mailings within two business days, except possibly the Monday after Thanksgiving and the first Monday of December, when some mailings could slip to three days.

We actually spend most of the year preparing for the increased amount of mail between Thanksgiving and Christmas. Typically, we'll have a debrief session after Christmas, figure out what the pain points were during the previous eight weeks, and then make some substantial changes in January or February. We then fine-tune everything throughout the year so that we've worked out all the kinks by the time November rolls around again.

2011 has seen some particularly significant changes, and we're eager to see how well we'll be able to keep up with growth.

See Also