End-of-Year Mailing Information Center

Timeframe and Delivery

How can I guarantee my letter will be in the mail by a particular date?

Please Note

• If you don't have a week, don't worry – we send the vast majority of mailings within two business days, and can provide same-day and next-day mailings in many cases.

• Tell us in the Special Instructions to hold your mailing until the date you want it sent. Otherwise, we'll mail it as soon as it's finished, which may be sooner than you want.

• If you want a preview or are paying by credit card, ensure that you can take care of these steps in a timely manner.

• We can't completely guarantee that your mailing will be sent on a given date, but it's nearly unheard of for a mailing to take longer than a week even in the worst of circumstances.

The Details

We work hard to keep our response times fast, but sometimes we fall behind when there's a spike in mailings or when our equipment needs to be repaired. We have backups for everything, so a single failure won't put us out of commission, but it can slow us down.

By giving us even a couple of extra days to work on your mailing, we can usually deal with any issue that could come up.

When you give us a specific date to mail your letters, our software will take note of it when it's choosing priorities. Initially, we'll defer working on your letter in order to get other mailings sent. As your deadline approaches, however, your mailing will take precedence over nearly everything else, based on how much notice you gave us.

When we finish your mailing, which will usually be before your deadline if you've given us four or more business days to work on it, we'll let you know that it's finished, store the letters until your specified mailing date, and then send a follow-up E-Mail confirming that they're on their way.

See Also

• How long will it take to print and send my mailing?