prayerletters.com is the leading online platform for sending printed prayer letters. Working here gives you an unparalleled view of missions around the world, along with the opportunity to provide a much-appreciated service to missionaries.
We're looking to hire a production technician who can also help us improve our services and marketing efforts so that we can continue freeing up more time for missionaries to focus on ministry.
This is a full-time, on-site position.
As a production technician, you'll prepare, print, and mail prayer letters and other mailings for 20-30 missionaries per day. You'll also answer common service and layout questions over email and provide live support over online chat.
Once trained, you'll be able to handle each order from start to finish. This will include checking for layout issues in letters, printing letters and envelopes, and using mailing equipment to assemble the order. Nearly all of the repetitive production work is automated, so very little needs to be done by hand.
On an average day, you'll be making over two weeks of full-time ministry possible by saving missionaries time that they would otherwise spend printing, folding, and stuffing their own letters.
Most days will also include dedicated time for training and projects that help us grow and improve our services. Projects will be determined based on your talents and our current needs.
We're particularly interested at this time in people who can help us expand our marketing and/or sales capabilities. If you have an interest or background in one or more of those areas, please bring it up.
We're looking for a perfectionist with strong troubleshooting skills, a passion for efficiency, and a desire to help missionaries.
You'll be interacting with missionaries primarily by email and live chat, and will need to quickly project a tone of friendliness and helpfulness when you write, along with correct spelling, punctuation, and capitalization in every medium.
Since we're in a unique industry, we'll provide all necessary training, and no previous experience is required.
Normal color vision is required for this position.
You'll be working on Mac and Windows computers with Illustrator, InDesign, Pages, Photoshop, Publisher, and many versions of Word. Prior experience with all of them isn't required, but you should have more than passing familiarity with at least one of them.
A background in customer service, design, or printing is helpful, but not required. Fund-raising experience, including short-term or long-term missions, is also helpful, but not required.
We provide competitive pay, healthcare coverage, and matching retirement contributions, along with up to four weeks per year of paid time off between holidays and vacation.
You'll also get the benefit of vicarious involvement in missionary work around the world that's typically available only to the executives of global missions organizations.
30 Airport Road, West Lebanon, New Hampshire
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Lebanon is located half-way up the New Hampshire/Vermont border, near Dartmouth College, with a regional population of about 100,000. It was named Best Small Town in America by Livability.com for its economy, educational system, civic engagement, and amenities.
The area offers great living conditions (if you don't mind snow during the winter), plenty of activities for the outdoors enthusiast, and easy access to Boston, Manchester (NH), Burlington (VT), Montreal, and New York City.
Our office is centrally located near the intersection of two interstates, making for an easy commute regardless of where you live in the area.
How to Apply
Send us a letter from the contact us page, including the following:
Why you are applying to work here.
Why you would be a good fit as a production technician.
A checklist containing at least five things that a production technician should check before printing a prayer letter.
An example of an excellent customer service/support experience that you've had recently, along with what made it special.
Please also include the following writing samples:
Respond to a missionary asking if we will design their letter. This isn't a service we offer.
Respond to a missionary who has complained that they've received returned letters from people who they know have updated addresses in their mailing list. Upon researching the issue, we discover that they sent us an outdated list.