Technically Sound, LLC, d.b.a. prayerletters.com, collects and stores personal information in order to provide services to you. We value your privacy, and strive not to collect any more personal information than is necessary to provide these services to you.
We do not share this information with any other party, unless explicitly permitted, except as required to provide said services (e.g. sending invoices to your sending organization if you so request), as required by law, and in the following two cases:
If we do not receive payment in a timely manner for services provided, we may contact people on your mailing list in order to either get in touch with you, or ask them to pay the invoice on your behalf. In such a case, which will only be used after several attempts to contact you have failed or gone unanswered, we will generally attempt to contact family members or churches before others on your mailing list.
Unless you are in a sensitive ministry location, we may use your letter(s) in a collection of samples for use at conferences for missionaries. These are used to help potential customers get a feel for our print quality and for ideas on how to write their own letters, and are generally not read closely. We will use our discretion in determining whether or not to include a particular letter in a sample binder, and you may at any time request that we not include any of your letters by sending us an E-Mail or using the contact form.
In addition to the above, we maintain traffic and browsing logs to provide data that helps us improve our service. Information collected by these logs may be transferred to a third party for the purpose of helping us aggregate and analyze the traffic.
Missionaries in Sensitive Locations
If you are a missionary in a sensitive location and do not have access to a secure connection to the Internet, we recommend that you do not use our services without contacting us from a secure location first to make special arrangements that would be appropriate for your ministry situation.