How long will it take you to mail my letters?

Recent Production Times
90% of orders from the past 7 days were finished within 18 hours and 50 minutes.

With rare exceptions, all mailings are sent within two business days. During the peak period between Thanksgiving and Christmas, orders may take three business days.

Most of the year, your order will be mailed by the next business day.

Large mailings (thousands of recipients) may take longer depending on the complexity of your order and available stock. If possible, please contact us ahead of time so we can plan for your order.

Are production times guaranteed?

We don't guarantee production times, but well over 99% of mailings are sent within two business days.

If you want your letters mailed on a particular date, create your order early and choose your preferred mailing date on the Order Summary page. The more notice we have, the more likely we are to meet your desired mailing date.

What are your hours?

We work Monday through Friday from 8am until 4pm, US Eastern time.

We're closed on weekends and the following holidays: New Year's Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and two days around Christmas.

I'm really in a hurry. Can you go faster?

If you'd like to ensure same-day or next-day service, here are some tips:

  • Use the “Send Yesterday” Upgrade – check this box when sending your order, and it will be prioritized as if it had been submitted a full business day earlier.

  • Skip the preview step – if you generally don't have any problems with the preview, consider skipping it. We'll print your letter as soon as we've done our own quality checks.

  • Avoid mail merges – these take longer to print, and require more attention to make sure everything stays lined up, so they get a slightly lower priority.

Please contact us or start up a chat if you have a particular deadline to meet, and we'll do what we can to help you out.