The printing, mailing, and hosting services of prayerletters.com are provided by Technically Sound, a Limited Liability Corporation registered in New Hampshire, of which prayerletters.com is a registered trade name.
All services on this web site are provided "as is". Though it is our desire and intent that they be available 100% of the time and that they will be useful and helpful for you, we are unable to guarantee that either will be true all the time.
If you are unhappy with our hosting services, please let us know, and we will either make it right or provide a refund.
If you are unhappy with our printing and/or mailing services, please understand that these services may not be returned for exchange or refund, due to the nature of custom printing (e.g. we can't restock and resell letters that we printed for you). Please contact us, and we will do our best to arrange an agreeable solution based on the individual circumstances involved with your order.
In particular, we do not guarantee that what is printed will match what you see on your screen. This can vary widely based on differences between computers, software versions, monitors, and printers. We encourage you to request a PDF preview, which will allow you to check for many of these issues, and you may, at extra cost, request a printed proof with a stronger guarantee that the final product will reasonably match the proof.
In no case will we be liable for any amount greater than the amount you have paid to us for the products or services in question, regardless of circumstances.
Again, it is our desire that our services will be useful and helpful for you, and while we do not promise any refund or remedy (except for our hosting services), we encourage you to get in contact with us if you have any questions or problems.