We were saddened to hear that Missionary Ambassadors had to suddenly discontinue their service, and would like to do everything we can to help ensure that you can continue to send prayer letters to your ministry team without disruption.
We're a small team of people dedicated to using our administrative skills to help missionaries like you stay in touch with your ministry team. We hope you'll try us out!
At prayerletters.com, you can send letters and update your mailing list directly from our web site. Whenever you have any questions about an order, our site, or anything else, we have live chat during business hours (US Eastern time) and you can also reach us any time through our contact form.
You can create an account in a few seconds. Then have a look at the Start an Order and Mailing List pages. This is where you'll send us details about your letters and (optionally) make updates to your mailing list.
You should be receiving a copy of your mailing list soon if you haven't already. When you're ready to send your next prayer letter, simply send us that file along with your letter. The web site will guide you through the questions we'll have, to ensure that we send your letters exactly the way you want them.
Frequently Asked Questions
How do I manage my mailing list?
Send us a copy of your mailing list with your first order. After that, you can either update your list directly on our web site or send us a new file each time – choose whichever is easiest for you.
If you're using TntConnect or MPDX, you can set them up to send us your list directly.
How do I pay for an order?
We have automatic billing set up with many ministries to save you time. If your ministry isn't on the list, let us know, and we'll be happy to contact them and set something up. You can also pay us by credit or debit card.
Can I use non-profit postage?
We normally send prayer letters using First-Class postage so that they're delivered quickly and have a more personal look. When you use our pricing calculator, it assumes that we'll be using First-Class stamps.
If you have at least 200 US addresses on your mailing list, we can send your letters with non-profit postage instead, using your ministry's non-profit permit.
Contact us to get this option turned on for your account, or mention it in the special instructions box when you place your first order.
What will the return address be on my envelopes?
You can choose! For First-Class mail, we typically use your address, and can include your ministry's logo as well. If we don't have your ministry's logo already set up, just send us the graphic and we'll get it set up.
If you're outside the United States or just don't want to receive returned letters, you can use our return address instead, and we'll let you know about any mail that gets returned as it arrives.
In either case, you can easily send a copy of a previous letter to a new or updated address from our web site.
If you're using non-profit postage, we'll use your ministry's return address instead of yours or ours in most cases. Get in touch with us if they're not able to process your returned letters, and we'll see what we can work out.
How long will it take you to print and mail my letters?
We mail nearly all orders within two business days.
What if I have more questions?
Please contact us or start up a live chat if you see the option on the bottom of your web browser. We'll be happy to assist you any way we can.